Privacy Policy

Introduction

Community Charity Lottery ("we", "our", or "us") is dedicated to safeguarding your privacy and maintaining the confidentiality of your personal details. This Privacy Policy outlines our procedures for gathering, applying, sharing, and protecting your information during participation in our charitable healthcare lottery initiatives or website interaction.

This policy adheres to British Columbia privacy regulations, including the Personal Information Protection Act (PIPA), and becomes effective March 1, 2026.

Data Collection Practices

Personal Data

We may gather the following categories of personal information:

• Identity and communication details (email address, telephone number, postal address)
• Birth date (for eligibility verification)
• Official government identification information (for prize validation)
• Lottery entry and financial transaction records
• Contact preferences and interaction records

Technical Data

During website visits, we automatically gather:

• Internet Protocol address and geographic location
• Web browser specifications and version
• Computer operating system details
• Website navigation patterns and session duration
• Source website referral data

Information Utilization

We apply your personal data for these essential purposes:

Program Management

• Facilitating lottery entries and overseeing program involvement
• Executing selection processes and confirming successful participants
• Coordinating prize delivery and processing claims
• Maintaining adherence to age and qualification standards

Communication Services

• Delivering lottery updates and selection announcements
• Addressing questions and offering participant assistance
• Sharing critical program notices and policy modifications
• Providing details about upcoming healthcare initiatives

Regulatory and Legal Obligations

• Adhering to charitable lottery rules and licensing standards
• Preventing fraudulent activities and maintaining program credibility
• Preserving comprehensive documentation for compliance audits
• Handling judicial requests and oversight agency inquiries

Digital Platform Enhancement

• Evaluating website performance and enhancing user interaction
• Maintaining digital security and blocking unauthorized entry
• Resolving technical challenges and system issues

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our programs, including:

• Payment processors for ticket purchases
• Independent auditors and accountants
• Legal and regulatory compliance consultants
• Technology service providers for website and system maintenance

Legal Requirements

We may disclose information when required by law, including:

• Responding to court orders, subpoenas, or legal processes
• Complying with regulatory requirements and licensing authorities
• Protecting our rights, property, or safety
• Investigating potential violations of our terms or policies

Winner Announcements

When you win a prize, we may publicly announce limited information including your first name and city/province for transparency purposes, as required by lottery regulations.

Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure with regular security updates
• Limited access to personal information on a need-to-know basis
• Regular security audits and vulnerability assessments
• Employee training on privacy and security practices
• Incident response procedures for potential breaches

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our website is used.

Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and improve performance
• Functional Cookies: Remember your preferences and settings

Managing Cookies

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality. Our website does not use cookies for advertising or tracking across other websites.

Your Rights and Choices

Under Canadian privacy law, you have several rights regarding your personal information:

• Access: Request a copy of your personal information we hold
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request transfer of your information in a structured format
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent for optional processing activities

To exercise these rights, please contact us using the information provided in our Contact section.

International Data Transfers

Your information is primarily stored and processed in Canada. If we transfer data outside Canada, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy laws and international standards.

Children's Privacy

Our programs are restricted to participants 18 years of age and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

Retention of Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and applicable legal requirements.

Generally, we retain:

• Ticket purchase records for 7 years (regulatory requirement)
• Winner information for 7 years (transparency and audit purposes)
• Contact information until you unsubscribe or request deletion
• Website analytics data for 2 years

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the effective date.

Your continued participation in our programs or use of our website after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

We will respond to privacy inquiries within 30 days as required by Canadian privacy law.